Tenant Notes

Once you have found your ideal property, the following process will occur:

01 We will ask for a holding deposit (equal to one weeks rent) which enables us to secure the property for you subject to contract and satisfactory references; however this does not in anyway form a contract or any obligation upon ourselves or the Landlord.

02 A full credit reference form must be completed, which requires details of current and previous addresses and any relevant landlords, employment details covering the last three years (or details of your accountant if you are self employed) bank details and a personal reference, we will also require proof of residency and photographic ID for each tenant.

03 Once we are in receipt of satisfactory references we will then require the remaining deposit (equal to five weeks rent less the holding deposit) and the first month's rent.This will need to be by cash, bankers draft or building society cheque. A standing order mandate must also be completed for all subsequent rental payments.

04 On the agreed move in date we must be in possession of cleared funds and all parties wishing to occupy the property must sign the agreement before keys can be released.

05 On the day you move in, it is necessary for you to contact the electricity, gas, water and phone suppliers, you will also need to contact the local Council Tax Department to transfer the account into your name. You may wish to pre-arrange your telephone connection, especially if you need the telephone from the day you move in.

06 Future rental payments will be by standing order. The rent will leave your account 3 days before to enable it to reach our account on the due date. A standing order is an instruction to you bank to pay Swan Property Management. They cannot be cancelled or amended by Swan Property Management once they have been set up. Only one Standing Order is acceptable for payment of rent: we cannot accept split payments.

07 We strongly advise all tenants to have liability cover up to £10,000.00 to help protect the landlord against any accidental damage caused. If you already have a policy in place, please provide us with a copy of your certificate prior to moving in. We also advise you should consider taking contents insurance to protect your belongings as the Landlords policy will not cover you.

08 If the contract should be broken before the end date (subject to agreement), you will be liable for all reasonable costs incurred by the Landlord or Agent in seeking to re-let the Property, you will also be responsible for the property including rent, utilities and council tax until the new tenant moves in.

09 At the end of the tenancy if we are carrying out the inventory we will arrange for the clerk to meet you at the property and check the original inventory, meter readings and collect keys. Providing there have been no dilapidations or damage to the property, your deposit will be refunded when you have provided proof that the utilities and council tax have been settled for the period of the tenancy.

We hope that this information has been of use to you. If you have any queries please do not hesitate to contact any member of staff.